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Your First Level Support

Whenever there is a glitch in the platform, follow the below steps to troubleshooting the issue as the first-line of support.
 When you don't see your changes reflect on user devices, make sure that you have published your changes using the 'Put online' option in  Admin > Customize > Content. 
1.    Admin > Troubleshoot > Synchronize.
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2.    Continue.
3.    Retry once this operation finishes.
If the above doesn't resolve your issues, contact us using, Admin > Troubleshoot > Support:
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