Case study · Zappter Engine

Thousands of homes. One platform.

Eniwa runs the build and installation of its fibre network on Zappter: contracts, site visits, civil works and in-house installation, with every partner in the same place.

1 platformfor Eniwa and its partners
Hoursto change a process in the pilot
Offlinedocumentation on site
Eniwafibre build and installation
1 platformfor Eniwa and its partners
Hoursto change a process in the pilot
Offlinedocumentation on site
The company and the challenge

Eniwa builds and installs a fibre network. It needed one tool for the whole project: oversight and control, onboarding of new partners and contractors, and one place for every project activity.

From contract to connection

Four steps for every home

01
Contract

Owners and tenants sign, reminders follow up.

02
Site visit

The survey of the building, planned and documented.

03
Civil works

Done by the partners, recorded on site.

04
In-house

The installation in the building, checked by the back office.

The contract manager

Every contract, every status

New, sent, reminded, rejected, partially signed, signed: the contract manager shows where each owner and tenant stands.

01Statuses

Every contract has one clear status.

02Reminders

Automatic reminders until the contract is signed.

03Documents

Signed contracts stored with the object.

04Partners

Every partner sees what is theirs.

On site, even offline

Documented where the work happens

Engineers record site visits, civil works and in-house installations on the phone. Without a connection it is saved and sent later.

01Site visits

Planned and documented on the phone.

02Civil works

Recorded where they happen.

03In-house

The installation in the building.

04Back office

Every report arrives for review.

The dashboard

The whole rollout at a glance

The contract overview and the site visit progress per month, filtered by lot, cell and responsible person.

Who owns what

The customer owns the process. Zappter runs the solution.

What the customer owns
  • The network and the partners
  • The contracts and the process
  • The data
What Zappter runs
  • The fibre rollout platform
  • The field app
  • Hosting and changes

Eniwa owns the network, the partners and the process. Zappter built the platform from its fibre templates and runs it.

More

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Your solution

Your own solution.

Built on Zappter Engine, under your own address and login, changed in weeks.