Case study · Zappter EngineThousands of homes. One platform.
Eniwa runs the build and installation of its fibre network on Zappter: contracts, site visits, civil works and in-house installation, with every partner in the same place.

Eniwa builds and installs a fibre network. It needed one tool for the whole project: oversight and control, onboarding of new partners and contractors, and one place for every project activity.
Four steps for every home
Owners and tenants sign, reminders follow up.
The survey of the building, planned and documented.
Done by the partners, recorded on site.
The installation in the building, checked by the back office.
Every contract, every status
New, sent, reminded, rejected, partially signed, signed: the contract manager shows where each owner and tenant stands.
Every contract has one clear status.
Automatic reminders until the contract is signed.
Signed contracts stored with the object.
Every partner sees what is theirs.
Documented where the work happens
Engineers record site visits, civil works and in-house installations on the phone. Without a connection it is saved and sent later.
Planned and documented on the phone.
Recorded where they happen.
The installation in the building.
Every report arrives for review.
The whole rollout at a glance
The contract overview and the site visit progress per month, filtered by lot, cell and responsible person.
The customer owns the process. Zappter runs the solution.
- The network and the partners
- The contracts and the process
- The data
- The fibre rollout platform
- The field app
- Hosting and changes
Eniwa owns the network, the partners and the process. Zappter built the platform from its fibre templates and runs it.
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Built on Zappter Engine, under your own address and login, changed in weeks.