Case study · Zappter Engine

Every contract, every version, one place.

Swiss Fibre Net manages the contracts of an open fibre network on the Zappter Engine: templates, versions, reviews, under its own address.

Distribution agreement · Partner AContract · 4 versions · German and French
In external reviewVersion 4Price plan updated · 3 documents
AgreementConditionsPrice plan
ApprovedVersion 3Approved by 3 reviewers
Changes askedVersion 2Footprint table corrected
DraftVersion 1Created from template
Swiss Fibre Netopen fibre network of Swiss utilities
Contract managementon the Zappter Engine
German and Frenchevery template in both
Test and productiontwo systems, one way for changes
The company

Swiss Fibre Net connects the fibre networks of Swiss utilities into one open network. Its contracts with partners have to be written, versioned, reviewed and found again, by people who are not IT staff.

From template to contract

The steps behind every partner contract

01
Template

Reusable templates and text blocks, in German and French.

02
Master data

Subnets, companies and price plans fill the variables.

03
Version

Every change is a new version with its documents.

04
Review

Named reviewers vote on each document, then the partner reviews.

05
Contract

The approved version, found again in seconds.

The review

Reviewed by the right people

Each document gets a vote from the people picked for it. Only when every document is approved does the version go to the partner.

DocumentReviewer 1Reviewer 2Reviewer 3
Agreement✓✓✓
Conditions✓✓
Price plan✓✕
Footprint annex✓✓✓
Not ready for the partner yet. 2 documents still need every vote.
Next: the partner reviews, then the approved version is stored.
What runs on Zappter

Everything between the template and the signed contract

Contracts and versions

Every contract with its versions and documents, in one list.

Templates and text blocks

Reusable texts, written once, used in every contract.

Variables from master data

Subnets, companies and price plans fill in the numbers.

Internal and external review

Named reviewers inside, the partner contacts outside.

Own address and login

The solution under SFN's own address, in SFN's colours.

Test and production

Changes are checked on a test system before they go live.

Live in weeks

New wishes, live in weeks, not releases

Every change is prepared on the test system, checked together with SFN, then moved to production.

Test systemBeing checked
Button "Insert standard text"Ready to check with SFN
Reviewers picked per personChecked
→
ProductionLive for SFN
Reviewers picked per personLive
Footprint table, empty rows in boldLive
Old price information on master dataLive
Who owns what

The customer owns the process. Zappter runs the solution.

What the customer owns
  • The contracts and the partners
  • The templates and the texts
  • The process and the data
What Zappter runs
  • The contract management solution
  • The address and the login
  • Test and production system
  • Changes in weeks

SFN owns the contracts, the templates and the process. Zappter hosts and runs the solution and delivers the changes.

More

More customer solutions

Swiss Fibre Net: contract management for a fibre network
Swiss Fibre Net: contract management for a fibre network
SFN runs its contract management as a solution on the Zappter Engine, under its own address, with its own login.
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Orange Moldova: a field-service planner for the whole country
Hubs, engineers, time slots, bookings and a dispatch board, with an app for the engineer on the road, on Zappter Systems.
Open Dutch Fiber: one booking engine for every installation
Open Dutch Fiber: one booking engine for every installation
More than ten contractors and the wholesale partners book every fibre installation in one engine on Zappter Systems.
Your solution

Your own solution.

Built on Zappter Engine, under your own address and login, changed in weeks.