QLine
Case study · Zappter Engine

Fibre for Thurgau, contract by contract.

QLine Ostschweiz builds open fibre to the home in five municipalities. The contracts with every building owner run on the Zappter Engine.

Bischofszell
Sitterdorf
Zihlschlacht
Sulgen
Kradolf-Schönenberg
QLine Ostschweizfibre in Thurgau
Contract managementon the Zappter Engine
5 municipalitiesone rollout
Reminderssent automatically
The company
QLine

QLine Ostschweiz builds open fibre to every home in Bischofszell, Zihlschlacht-Sitterdorf, Sulgen and Kradolf-Schönenberg. Before the first metre is dug, every building owner needs a contract.

Contracts and reminders

Reminders that send themselves

When an owner has not signed yet, the reminder goes out on time, by letter or e-mail, and the next step waits for the answer.

1
Contract sentTo the owner of the building
2
First reminderSent automatically after the waiting time
3
Second reminderPrinted and posted
✓
SignedThe building moves on to the site visit
Templates per group

One template per contract group

Single homes, apartment buildings, commercial objects: each group has its template, filled with the data of the building.

Single home

%owner%

Apartment building

%flats%

Commercial

%address%

From cabinet to flat

Planned in the same place as the contracts

Cabinets, speedpipes and the in-house work up to the building entry point are recorded next to the contracts.

CABCabinetStreet cabinet
SPSpeedpipePulled in
BEPBuilding entryBEP
OTOFlatIn-house done
Who owns what

The customer owns the process. Zappter runs the solution.

What the customer owns
  • The network and the owners
  • The contracts and the process
  • The data
What Zappter runs
  • The contract management solution
  • Reminders and templates
  • Hosting and changes

QLine owns the network, the owners and the process. Zappter built the solution on the Zappter Engine and runs it.

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Your solution

Your own solution.

Built on Zappter Engine, under your own address and login, changed in weeks.