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You can find frequently asked questions and answers here. If your question is still not answered, you can ask it in the community or contact us.

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App Builder - General

Choosing Zappter App Builder as your platform to build apps.

Can I build an app without any coding skills at all?

Yes, with Zappter App Builder you don't need programming skills to create your app and customize it to your brand identity to stand out. Zappter is incredibly user-friendly, so you can do most things with a simple drag and drop.

How long does it take to create an app using Zappter App Builder?

It hardly takes 2 – 3 minutes to create your first app. From there, you can keep on continuing with maintaining your content.

For what sizes and types of businesses can Zappter build apps?

The Zappter App Builder can build apps for mom-and-pop grocery stores to restaurant chains, to megacorps. 

Can Zappter App Builder handle all my business needs?

Zappter App Builder has been developed to support complex business needs and is scalable to suit your business requirements by adding an extra plugin to extend the target feature. Please check out our marketplace plugins that help target your business needs and give competitive advantages over others.

How much does it cost, or is it expensive?

Zappter App Builder has been developed to work with businesses of all sizes. Small businesses can easily afford their functionalities. As you grow, you can add more functionalities to suit your scalability.

Can I test the Zappter App Builder for free?

Yes, you can. We provide a 14 days trial period.

Do I own my app, created with Zappter App Builder?

Zappter App Builder is a platform that you use to build your business solution. So, you own your app and its intellectual property rights, not Zappter.

How many accounts can I create with Zappter App Builder?

You can create as many accounts as you want. However, you can run all your businesses with a single account that simplifies your day-to-day management.

Do I need any training to manage & maintain my app?

Zappter App Builder doesn’t need any special training to get started or managing in the long run, as it is simple and user-friendly while all the heavy tasks are handled by the Zappter in the backstage. However, there is plenty of user documentation available for your support.

Why not get my app developed?

You can. If you're developing a web app, you will be reinventing the same wheel at the cost of time, money, and perhaps quality. If you're to have native apps built, you would need to develop for each different platform (iOS & Android) separately. Again, it's going to cost you with time, resource investments, post-deployment support, and perhaps quality too.

How is Zappter App Builder different from other app building platforms?

Zappter App Builder is more than an app builder. It's an enterprise mobility solutions builder too; it satisfies end-users as well as organizations.

What if Zappter App Builder can’t address my business needs?

If you don't find a plugin that addresses your demands, you may request a custom solution as well. Get in touch with us, please.

What is my Service Level Agreement (SLA) as a Zappter App Builder user?

When you sign up with Zappter to build your app, you enter into an SLA with us. You will have access to our Support Portal where you can create support tickets for your cases. On the end-user side, Zappter will make sure your app continues to work in circumstances if Apple or Google releases any updates to their OS.

App Builder - Beginner & Signup

Getting started with Zappter App Builder.

Where can I see the plans and signup?

Please check it here: https://www.zappter.com/

Is the signup process easy?

Absolutely, as simple as choosing your plan and signing up. Once you're signed up, our quick walkthrough will interact with you on a few steps to have your app running with your first product.

App Builder - Marketplace & Features

Questions on addressing your business needs.

What is the Zappter marketplace?

Zappter marketplace has a collection of premium and free plugins, app themes (designs) along with user manuals, ratings, and customer comments. It also gives you access to Zappter Community discussions.

What are 'plugins'?

Plugins add and expand your app with specific features to satisfy your business requirements.

Can you give an example, how Zappter App Builder is different?

For instance, when Zappter builds a perfect eCommerce store for your end-users, at the back office, it can help your organization to effectively manage your order tracking, inventory, warehouses, customer engagement & relationship strategies.

Can I have a unique UI for my brand?

Of course, you can. There are three ways you can design your UI: (1) Use Zappter standard UI, (2) Use one of our professionally designed themes, (3) Use Zappter's Design Manager to customize your UI.

Am I going to design my app's UI?

You can pick one of our professionally made design templates that best suits your business. Or if you want your design fitting into your mold, you can build it from square one; it's easy too, with Zappter App Builder's drag-and-drop content editor.

Is there a learning curve to customize my UI using the Design Manager?

You need to understand the basics, but it takes only a few minutes to get you started with the Design Manager with our brief user document.

Can I create a multilingual app with Zappter App Builder?

Yes, you can. Look for the Multilingual App plugin in our Marketplace for additional details and setup information.

Can I add store features to my app?

Yes, you can. Please check for the E-Commerce plugin in the Zappter marketplace. You also have the tutorials and user docs of it.

Can I create an app for taking online appointment bookings?

Yes, you can. Please check for the Reservation & Booking System plugin in the Zappter marketplace. You also have tutorials and user docs of it.

Can I add an online chat to my app?

Yes, you can. Please check for the Chat plugin in the Zappter marketplace. You also have the tutorials and user docs of it.

I am a multi-store owner, with each store selling different niches; do I need to buy a Zappter App Builder subscription for each store?

No. With a single app, you're able to bring all your stores online, yet design unique UIs & run the stores as if they are separate businesses, and you can still manage and monitor them centrally. Check out our Stores plugin that handles multi-store businesses.

How can my Zappter app help with marketing at a later stage?

Zappter App Builder doesn't play any direct role in your marketing strategies.  However, your app will have access to a range of tools to assist in building your marketing campaigns to suit your plans.

Can I use push-notifications to geotarget my users?

Yes, you can. Please check for the Push-Notifications plugin in the Zappter marketplace. You also have the tutorials and user docs of it.

Can I use Smart Banners for my app?

Yes, you can. Please check for the Banners plugin in the Zappter marketplace. You also have the tutorials and user docs of it.

Can I create a landing page for my app?

Yes, you can. Please check for the Landing Pages plugin in the Zappter marketplace. You also have tutorials and user docs of it.

I am using a third-party solution to manage my marketing strategy; how Zappter App Builder can help here?

Zappter app can integrate with some of the leading all-in-one, purpose-built marketing tools, enabling you to manage your campaigns in one place. Please check our marketplace to see supported platforms.

App Builder - Subscription, Licensing & Publishing

Subscriptions and app store publishing questions.

After my free trial period, how do I switch to a paid plan?

When you login, system will take you to the subscription page with options.

What benefits do I have with a paid version?

Can I cancel my app subscription at any time?

Yes, you can at any time. After cancellation, you can still reactivate your previous subscription to resume.

How long does it take to get published in Google Play Store and Apple App Store?

On the Google Play Store, it may take 24 hours. On Apple App Store, it might take up to 15 days. These are estimates based on experience only since we don’t have control over the app stores.

Can I modify my content after the app has been published in the app stores?

You can modify your content except these: app icon, app startup image (splash screen), app name, app description, categories, keywords, and the mobile website URL.

Can I get back to the free plan after my product has been published?

How can I rank in app stores for my app built with Zappter App Builder?

Can I unsubscribe a plugin that I no longer want to use without affecting my app?

Sure, you can at any time. It won't interfere with your app's other functionalities.

App Builder - Technical

End-user device support to Zappter App Builder server related questions.

Do I need any mobile devices to build my app?

No. All you need is an internet connection and a computer to build your app for iOS and Android devices. When editing your content, the inbuilt iPhone-emulator on the editor reflects your changes.

Can my app work as a mobile website?

Zappter App Builder produces a PWA, an iOS app and an Android app. Yes, you can use as the PWA as a website.  

Can I connect my domain to my app?

Yes, you can. Look for Custom Domain plugin in our marketplace. The plugin’s documentation explains step by step on how to connect your domain with the app.

Which internet browsers are supported (app building & web app users)?

We support all popular browsers with the latest versions, including MS Edge. Chrome, Firefox, Opera, Brave, or other popular ones. The recommended browser is Chrome.

Which version of iOS & Android does the app support?

Zappter works on all versions of OS the users currently using.

Does it work on all devices?

Yes, it does, the Zappter has been designed to work on any sort of devices.

What about speed and server availability?

Our server architecture is distributed across multiple regions and clustered. If there is a regional issue with one server, the users will be connected to a different server.

What security does Zappter App Builder use?

All critical information is encrypted, and personal data is not stored on mobile devices.