FAQ
FAQ
You can find frequently asked questions and answers here. If your question is still not answered, you can ask it in the community or contact us.
You can find frequently asked questions and answers here. If your question is still not answered, you can ask it in the community or contact us.
Getting started with Zappter App Builder.
Please check it here: https://www.zappter.com/
Absolutely, as simple as choosing your plan and signing up. Once you're signed up, our quick walkthrough will interact with you on a few steps to have your app running with your first product.
You can use Zappter's Price Calculator to check the monthly costs. The Price Calculator gives you detailed information on:
1. Cost to your core business module.
2. Additional features that you can add to the core business module.
3. Costs to personalize your domain & publish on app stores.
4. The storage costs.
You can use Zappter's Price Calculator to check the monthly costs. The Price Calculator gives you detailed information on:
1. Cost to your core business module.
2. Additional features that you can add to the core business module.
3. Costs to personalize your domain & publish on app stores.
4. The storage costs.
Choosing Zappter App Builder as your platform to build apps.
Yes, with Zappter App Builder you don't need programming skills to create your app and customize it to your brand identity to stand out. Zappter is incredibly user-friendly, so you can do most things with a simple drag and drop.
It hardly takes 2 – 3 minutes to create your first app. From there, you can keep on continuing with maintaining your content.
Zappter App Builder has been developed to support complex business needs and is scalable to suit your business requirements by adding an extra plugin to extend the target feature. Please check out our marketplace plugins that help target your business needs and give competitive advantages over others.
Zappter App Builder has been developed to work with businesses of all sizes. Small businesses can easily afford their functionalities. As you grow, you can add more functionalities to suit your scalability.
Please check out Zappter's Price Calculator
Zappter App Builder is absolutely free. No trials, no hidden costs!
Zappter App Builder is a platform that you use to build your business solution. So, you own your app and its intellectual property rights, not Zappter.
You can create as many accounts as you want. However, you can run all your businesses with a single account that simplifies your day-to-day management.
Zappter App Builder doesn’t need any special training to get started or managing in the long run, as it is simple and user-friendly while all the heavy tasks are handled by the Zappter in the backstage. However, there is plenty of user documentation available for your support.
Zappter App Builder is more than an app builder. It's an enterprise mobility solutions builder too; it satisfies end-users as well as organizations.
If you don't find a plugin that addresses your demands, you may request a custom solution as well. Get in touch with us, please.
When you sign up with Zappter to build your app, you enter into an SLA with us. You will have access to our Support Portal where you can create support tickets for your cases. On the end-user side, Zappter will make sure your app continues to work in circumstances if Apple or Google releases any updates to their OS.
You can use Zappter's Price Calculator to check the monthly costs. The Price Calculator gives you detailed information on:
1. Cost to your core business module.
2. Additional features that you can add to the core business module.
3. Costs to personalize your domain & publish on app stores.
4. The storage costs.
Subscriptions and app store publishing questions.
No, you can stay with the free plan as long as you want and subscribe or install plugins from the marketplace.
Please check it here: https://www.zappter.com/app-builder/en-us/
Yes, you can at any time. After cancellation, you can still reactivate your previous subscription to resume.
You can, but your account will have a limited storage and standard features available to free plan.
Sure, you can at any time. It won't interfere with your app's other functionalities.
App store developer account related questions
No, you don't need an Apple developer account to publish your app on App Store as we publish your app with Zappter AG's Apple developer account.
When you sign up with us, you enter into a contract with Zappter AG to develop your customized mobile app. Hence, as your development partner, we own the code and the binary/app to publish your app on App Store with our Apple developer account.
Apple guideline requires:
When you work with commercialized template providers and app generation services who mass produce cloned apps of templated versions, Apple guidelines require that customers submit their apps with their own Apple developer account for publishing.
However, we are not:
Questions on addressing your business needs.
Zappter marketplace has a collection of premium and free plugins, app themes (designs) along with user manuals, ratings, and customer comments. It also gives you access to Zappter Community discussions.
Plugins add and expand your app with specific features to satisfy your business requirements.
For instance, when Zappter builds a perfect e-commerce store for your end-users, at the back office, it can help your organization to effectively manage your order tracking, inventory, warehouses, customer engagement & relationship strategies.
Of course, you can. There are three ways you can design your UI: (1) Use Zappter standard UI, (2) Use one of our professionally designed themes, (3) Use Zappter's Design Manager to customize your UI.
You can pick one of our professionally made design templates that best suits your business. Or if you want your design fitting into your mold, you can build it from square one; it's easy too, with Zappter App Builder's drag-and-drop content editor.
You need to understand the basics, but it takes only a few minutes to get you started with the Design Manager with our brief user document.
Yes, you can. Look for the Multilingual App plugin in our Marketplace for additional details and setup information.
Yes, you can. Please check for the E-Commerce plugin in the Zappter marketplace. You also have the tutorials and user docs of it.
Yes, you can. Please check for the Reservation & Booking System plugin in the Zappter marketplace. You also have tutorials and user docs of it.
Yes, you can. Please check for the Chat plugin in the Zappter marketplace. You also have the tutorials and user docs of it.
Zappter App Builder doesn't play any direct role in your marketing strategies. However, your app will have access to a range of tools to assist in building your marketing campaigns to suit your plans.
Yes, you can. Please check for the Push-Notifications plugin in the Zappter marketplace. You also have the tutorials and user docs of it.
Yes, you can. Please check for the Banners plugin in the Zappter marketplace. You also have the tutorials and user docs of it.
Yes, you can. Please check for the Landing Pages plugin in the Zappter marketplace. You also have tutorials and user docs of it.
Zappter app can integrate with some of the leading all-in-one, purpose-built marketing tools, enabling you to manage your campaigns in one place. Please check our marketplace to see supported platforms.
End-user device support to Zappter App Builder server related questions.
No. All you need is an internet connection and a computer to build your app for iOS and Android devices. When editing your content, the inbuilt iPhone-emulator on the editor reflects your changes.
Zappter App Builder produces a PWA, an iOS app and an Android app. Yes, you can use as the PWA as a website.
Yes, you can. Look for Custom Domain plugin in our marketplace. The plugin’s documentation explains step by step on how to connect your domain with the app.
We support all popular browsers with the latest versions, including MS Edge. Chrome, Firefox, Opera, Brave, or other popular ones. The recommended browser is Chrome.
Zappter works on all versions of OS the users currently using.
Yes, it does, Zappter has been designed to work on any sort of devices. No matter which browser, OS or device. Zappter works device independently.
Our server architecture is distributed across multiple regions and clustered. If there is a regional issue with one server, the users will be connected to a different server.
All critical information is encrypted, and personal data is not stored on mobile devices. When you subscribe to Plus, you'll get your own dedicated database.
About our data protection policy, privacy policy, and privacy notice.
We take data security and user data abuses seriously and endeavor to protect your data. In addition to maintaining highly secured infrastructure digitally and physically using world-class security tools, we employ strict security policies and procedures to ensure your privacy and data protection. For more information, please visit our Privacy Policy page.
Zappter maintains a strict policy on data security, privacy protection, and stability of the platform. However, the data security policies and procedures of Zappter, within the context of app builder, were designed to assume that user organizations would implement specific measures within their control to achieve the goal collectively through shared-responsibility as defined by various information security frameworks.
For instance,
User account policies, Offline security of customer data, Notifying Zappter of suspicious activities, Adhering to Zappter's best practices, Protecting payment provider's confidential API keys.
For more information, please check section 4.2 Obligations under the Terms & Condition page.
The contract about using Zappter and other services offered by the platform is consented to by agreeing to the option "I agree to the General Terms and Conditions" during the user account's online registration.
FAQs on publishing and app store related.
On the Google Play Store, it may take 24 hours. On Apple App Store, it might take up to 15 days. These are estimates based on experience only since we don’t have control over the app stores. Therefore the actual waiting time to submit your app is about 7-14 days.
You can modify your content at anytime and in realt-time. A few things must be re-submitted to the app stores such as when you change the app icon, app startup image (splash screen), app name, app description, categories, keywords, and the mobile website URL.
It doesn't cost you anything, and it's completely free on your side. We take care of the app stores' presence and submit your app for publishing on both, App Store and Play Store when you have prepared the submission data.
For more information on preparing submission data, read the plugin guide on Publish iOS & Android App
Zappter's iOS & Android App plugin is built for this purpose. You can install the plugin to start preparing your submission data. Once you have completed with your submission data, you can submit your app for Google Play.
Use Zappter's iOS & Android plugin.